FAQ

General

Do i need to create an account to purchase a product from the store?

No, you can always purchase a product as a guest user.

How much is charged for delivery?

There are no charges for delivery, it is free.

Do we ship overseas?

No, our company is based in Singapore and hence we only ship in Singapore.

Order

How many days will it take for an order to arrive after payment?

All Products will be delivered within 5 business days. If you are experiencing delays, please contact our hotline at 1-234-567-8912.

How do I cancel my order?

You can cancel your order by contacting our hotline at 1-234-567-8912.

Can i refund a product?

If you are not satisfied with our product, you can come down to our store to refund it within 7 days.